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Best-in-class customer and employee engagement

At Freshworks, we don’t do different things, we do things differently. There are hundreds of vendors you deal with, who may promise you a thousand things. Our promise, though, is very simple - we want to be your friend.
When you are looking to buy our software, we will be a friend who will honestly let you know if our products are the right solution for your business.
When you’re getting started with our products, we will be a friend who will get you up and running quickly.
If you are experiencing a problem, we will be a friend who will stand with you till we resolve your problem.
When your business is growing, we will be a friend who will proactively work with you to deliver business results.
Transactions are short-lived, but the relationships we build are for life. We want you to be our customer for life, and we want to help you find and keep your customers for life.
We are Freshworks and we’re in the business of creating customers for life. 

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